Before joining the network, every professional submits their certifications, licences, and proof of experience, which are verified at onboarding. Read the full verification process →

Clients pay a service-specific convenience fee from their wallet when submitting a request. Providers reserve the same fee from their wallet when submitting a bid; it is charged only if selected. A 10% provider commission applies to completed non-repair projects. See the full pricing breakdown →

Yes — SuprosNetworxs holds your payment and only releases it to the provider once you sign a Certificate of Completion confirming the work (or milestone) is done to your satisfaction. The same protection applies to installment payments: each one is held until its specific milestone is signed off, not released all at once upfront. If you're not satisfied, you can reject the Certificate of Completion with a reason, which raises a complaint we arbitrate directly — since your payment stays in escrow, there's no risk of lost funds while that's being resolved. More on paying contractors safely →

There's no fixed wait — the matching process starts as soon as you submit. For urgent requests, we offer expedited matching that can deliver results in as little as 1-6 hours.

Click on "Submit Escalation" from the homepage or dashboard. Fill out the multi-step form with your project details, budget, and timeline. Our system will match you with qualified professionals.

Visit our "Join" page and complete the application form. Submit your credentials, portfolio, and references. Our team will review your application within 5-7 business days.

We verify each professional's certifications, licences, and proof of experience at onboarding. For NCA-classed contractors specifically, you can independently verify their registration status and class on the public NCA register. See what NCA class your project needs →