Frequently Asked Questions

Before joining the network, every professional submits their certifications, licences, and proof of experience, which are verified at onboarding.

It is free to submit a project or browse matched professionals. SuprosNetworxs charges a flat 10% commission, paid by the provider and deducted automatically at disbursement — not invoiced separately or charged to the client. There are no tiered plans and no hidden platform fees.

There is no fixed wait — matching starts as soon as you submit, and qualified professionals are notified to respond.

Yes. SuprosNetworxs holds your payment and only releases it to the provider once you sign a Certificate of Completion confirming the work (or milestone) is done to your satisfaction. The same protection applies to instalment payments. If you are not satisfied, you can reject the Certificate with a reason, which raises a complaint we arbitrate directly — your payment stays in escrow throughout.

Click "Submit Escalation" from the homepage or dashboard. Fill out the multi-step form with your project details, budget, and timeline, and the platform matches you with qualified professionals.

Yes, you can cancel an escalation at any time before accepting a professional. Once work has begun, cancellation terms depend on the agreement with the professional.

Payments are processed through the platform and held in escrow. Funds are released to the provider only when you sign a Certificate of Completion for the work, or for each milestone on a staged project.

Visit the Join page and complete the application. Submit your certifications, licences, and proof of experience for verification at onboarding.

A flat 10% commission on completed projects, deducted automatically at disbursement. There are no upfront fees, listing fees, or monthly subscriptions.

Once the client signs the Certificate of Completion, the escrowed funds are released to your linked payment method, with the 10% commission deducted.