What Is a Certificate of Completion (CoC)?
A Certificate of Completion (CoC) is the sign-off you provide on SuprosNetworxs to confirm that a contractor's work — or a specific milestone of it — has been completed to your satisfaction. Signing a CoC is what releases the held payment (or installment) to the contractor; until it's signed, your funds remain protected with the platform rather than already paid out.
Full Explanation
The CoC exists specifically to close the gap between "the contractor says it's done" and "the client agrees it's done." Rather than payment being tied to the contractor's own claim of completion, it's tied to your explicit confirmation. For projects paid in installments, this happens at each milestone rather than only once at the very end — so payment protection isn't a single all-or-nothing event, it applies throughout the project.
Who provides the Certificate of Completion — me or the contractor?
The contractor generates the CoC after completing the work (or milestone). You then review it and either sign it or reject it with a reason. Signing triggers disbursement of payment to the contractor, minus SuprosNetworxs' commission.
Is a Certificate of Completion legally binding?
It can carry legal standing where required — it isn't purely a platform-internal mechanism with no standing beyond triggering payment release.
Related
Is It Safe to Pay a Contractor Before Work Is Done in Kenya? — the broader payment-safety question this mechanism answers. Construction Services Hub — how CoC sign-off fits into hiring a professional through the platform.