Platform FAQ & Glossary
How much does SuprosNetworxs charge?
SuprosNetworxs charges a flat 10% commission — there's no cost to submit a project or browse matches. Full breakdown: Pricing & Commission Transparency.
How does SuprosNetworxs verify professionals?
Professionals go through background checks, cross-referencing, and client testimonial review before being added to the network and presented as a match. Full explanation: How Does SuprosNetworxs Verify Professionals?.
Is it safe to pay a contractor before the work is done?
Yes, on SuprosNetworxs — the platform holds your payment and only releases it once you sign a Certificate of Completion (CoC) confirming the work is done. Full explanation: Is It Safe to Pay a Contractor Before Work Is Done in Kenya?.
What is a Certificate of Completion (CoC)?
The document a client signs to confirm a milestone or full project is complete, which triggers the platform's release of the held payment to the provider. Full explanation: What Is a Certificate of Completion?.
How do I avoid payment disputes with a contractor?
Structure payments around confirmed milestones rather than a single upfront lump sum, and use a platform mechanism (like CoC sign-off) that ties payment release to verified work. Full guidance: How to Avoid Contractor Payment Disputes in Kenya.
How does an RFQ marketplace work?
Submit your project once; the platform routes it to multiple relevant, vetted providers, and you compare the quotes that come back. Full explanation: How Does an RFQ Marketplace Work?.
What's the difference between milestone escrow and paying upfront directly?
Milestone escrow holds each payment until its specific milestone is signed off; direct upfront payment hands the full amount over before any work is verified. Full comparison: Milestone Escrow vs. Direct Upfront Payment.
What if I reject a Certificate of Completion?
Rejecting a CoC with a reason raises a complaint SuprosNetworxs arbitrates directly — since your payment sits in escrow rather than with the provider, there's no fund-loss risk while that's being resolved. Full explanation: Is It Safe to Pay a Contractor Before Work Is Done in Kenya?.
How long does it take to get quotes back?
There's no fixed wait — the platform notifies the best-fitted providers as soon as you submit, and they compete to win the job by responding with their own quote. There's no guaranteed turnaround time, but the process starts immediately. Full explanation: How Does an RFQ Marketplace Work?.
Related
Every page referenced above; also see Construction Services Hub and Hire a Verified Contractor in Kenya for the service-side entry points these mechanics support.